Privacy Policy

Samurai Express 24 ("we", "our", or "us") recognizes the importance of protecting personal information. This Privacy Policy outlines how we collect, use, and protect our customers' information.

1. Information We Collect

We may collect the following types of information:

  • Name
  • Shipping and billing address
  • Phone number
  • Email address
  • Purchase and order history
  • IP address, cookies, and access logs
2. Purpose of Use

Collected information will be used for:

  • Order processing and shipping
  • Customer service and support
  • Payment and billing management
  • Announcements and promotions (with your consent)
  • Website analysis and service improvement
3. Disclosure to Third Parties

We do not disclose your information to third parties unless:

  • We have your consent
  • Required by law
  • Necessary for order fulfillment (e.g., payment processors, shipping carriers)
4. Data Security
We implement strict security measures to prevent unauthorized access, loss, or leakage of personal information. Your data is stored and managed securely for as long as necessary for the purposes described above.
5. Use of Cookies
We use cookies to enhance user experience and analyze website usage.
Cookies do not collect personally identifiable information.
You may disable cookies via your browser settings.
6. Your Rights
You have the right to request disclosure, correction, or deletion of your personal information.
Please contact us at the inquiry section below.
7. Contact Information
For any questions regarding this policy or your personal information, please contact us:
Samurai Express 24
Address: 6-23-4 Jingumae, Shibuya-ku, Tokyo, Kuwano Building 2F, Japan
Customer Support Hours: 10:00 - 18:00 (Available every day, including weekends and holidays)
8. Policy Updates
We reserve the right to update this policy without prior notice.
The latest version will be available on our website.