Terms & Conditions.

These Terms of Use (hereinafter referred to as “these Terms”) set forth the conditions for the use of the online store operated by Samurai Express Co., Ltd. (hereinafter referred to as “the Company”).

Customers using this website (hereinafter referred to as “Users”) are deemed to have agreed to these Terms when using the services provided through this site.

Article 1 (Scope of Application)

These Terms apply to all acts related to the use of this website between the User and the Company.

In addition, various guidelines and policies separately established by the Company (such as the Privacy Policy, Return Policy, and Shipping Policy) constitute a part of these Terms.

Article 2 (Eligibility for Use)
  • This website is available only to individuals aged 18 years or older. Persons under 18 are prohibited from using, registering, or purchasing through this website.
  • Because this site contains adult-oriented content, access or purchases from countries or regions where such content is restricted by law are prohibited.
  • The Company reserves the right to restrict use or delete user registrations without prior notice if it determines that the use violates laws, public order, or morals.
Article 3 (Prohibited Acts)

Users shall not engage in any of the following acts:

  • Registering or providing false information.
  • Impersonating others or infringing on the rights of third parties.
  • Fraudulent use of credit cards or purchases for the purpose of chargebacks.
  • Unauthorized access to the website’s servers or network.
  • Reselling products or using them for commercial purposes without permission.
  • Violating laws and regulations related to adult products (import or expression restrictions).
  • Any other acts deemed inappropriate by the Company.

If such acts are discovered, the Company may suspend the relevant transactions and, if necessary, report the matter to the appropriate authorities.

Article 4 (Registration and Password Management)
  • Users shall provide truthful and accurate information when registering and promptly update it if any changes occur.
  • Users are responsible for managing their ID and password.
  • The Company shall not be liable for any damages resulting from incorrect or incomplete registration information.
Article 5 (Product Purchase)
  • A sales contract between the User and the Company is established at the time the User places an order on this website.
  • Prices are displayed as “Delivered Duty Paid (DDP)”, including import duties and taxes applicable in the destination country. Japanese consumption tax is not included.
  • Cancellation of orders after placement is not accepted.
  • Payments are processed via partnered payment providers (e.g., Telecom Credit Co., Ltd. or other international gateways).
  • The Company does not retain credit card information. All payments are processed securely using encrypted SSL communication and 3D Secure authentication.
Article 6 (Shipping and Customs)
  • Products are shipped from Japan using international couriers (e.g., FedEx, DHL).
  • Delivery times vary depending on local customs and import regulations.
  • Under the DDP system, duties and taxes are prepaid by the Company on behalf of the customer.
  • The Company is not responsible for delays, customs holds, or damages resulting from shipping or customs inspections.
Article 7 (Returns and Exchanges)
  • Due to the hygienic nature of the products, returns or exchanges after opening or use cannot be accepted.
  • If an item is defective or incorrectly shipped, please contact the Company within 7 days of delivery.
  • Verified defective items will be replaced or refunded at the Company’s expense.
  • Minor damage or scuffs to packaging resulting from international shipping do not qualify for returns or exchanges.
Article 8 (Disclaimer)
  • The Company shall not be liable for any damages arising from the use of this website or its products.
  • The same applies to damages caused by natural disasters, customs restrictions, wars, communication failures, or payment system disruptions.
  • The Company shall not be involved in disputes between Users or between Users and third parties.
Article 9 (Intellectual Property Rights)

All intellectual property rights, including copyrights, trademarks, images, text, and designs appearing on this website, belong to the Company or rightful owners.

Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

Article 10 (Governing Law and Jurisdiction)
  • These Terms shall be governed by and construed in accordance with Japanese law.
  • Any disputes arising in connection with this service shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.
Article 11 (Revisions)

The Company may revise these Terms when deemed necessary.

Revised terms shall become effective upon publication on this website.

Effective Date: October 16, 2025

Company Name: Samurai Express Co., Ltd.

Address: 6-23-4-2F, Jingumae, Shibuya-ku, Tokyo, Japan

Email: [email protected]

Article 1 (Scope of Application)

These Terms and Conditions apply to all activities related to the purchase of products and use of services provided through this website.

Article 2 (Prohibited Conduct)

Users must not engage in the following acts:

Acts that violate laws or public order and morals
Accessing or purchasing from this site if under 20 years of age
Resale or redistribution of products
Interference with the operation of this website
Providing false or misleading information
If it is discovered that a person under 20 has made a purchase, the order will be deemed invalid, and the Company reserves the right to claim damages.

Article 3 (Order and Contract Formation)

A sales contract between the customer and the Company is established at the time the order is confirmed.
Orders may be declined due to stock availability or other reasons.
The Company reserves the right to cancel orders in case of obvious pricing errors.

Article 4 (Payment Methods and Privacy Protection)

Payments shall be made using the methods specified by the Company. Accepted payment methods include:
Credit card
PayPal
Bank transfer (if applicable)
Cryptocurrency (Bitcoin, Ethereum, etc.)
For cryptocurrency payments, settlement is considered complete upon transfer to the Company’s designated wallet address.
The customer bears any differences caused by market fluctuations and transaction fees. The Company is not responsible for incorrect or incomplete transfers.
We prioritize customer privacy. All products are discreetly packaged in plain, unmarked packaging with no indication of contents. No adult-related information will appear on shipping labels or billing statements.
Shipment will begin after payment confirmation.

Article 5 (Shipping and Customs)

Products are shipped from Japan and international shipping is available.
Shipping carriers are designated by the Company, and shipping fees are disclosed at checkout.
Customs duties, import taxes, and clearance fees are the responsibility of the customer.
The Company is not liable if products cannot be delivered due to local laws or customs regulations.
The Company will handle lost or delayed shipments in accordance with the policies of the designated shipping carrier.

Article 6 (Returns, Exchanges, and Cancellations)

Orders cannot be canceled after shipment.
In case of defective products, please contact us within 7 days of receipt. Returns or exchanges are only accepted for unused items.
Due to the hygienic nature of adult products, returns or exchanges for personal reasons are not accepted.
Return shipping fees are borne by the customer unless the Company is at fault.

Article 7 (Intellectual Property Rights)

All content on this website, including images, text, logos, and designs, is the intellectual property of the Company or authorized parties. Unauthorized use or reproduction is strictly prohibited.

Article 8 (Disclaimer)

The Company is not liable for any accidents, injuries, or damages resulting from the use of our products.
The Company is not responsible for delays or undelivered items due to communication failures, natural disasters, or logistics issues.
The Company is not responsible for losses due to cryptocurrency volatility, network congestion, or erroneous transfers.
While we strive for accuracy, product descriptions do not guarantee specific results or user satisfaction.

Article 9 (Exclusion of Anti-Social Forces)

If a customer is found to be affiliated with anti-social forces (such as organized crime groups), the Company reserves the right to terminate the contract immediately and refuse any future transactions.

Article 10 (Governing Law and Jurisdiction)

Article 10 (Governing Law and Jurisdiction)

These Terms and Conditions shall be governed by Japanese law. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the Tokyo District Court.

Article 11 (Privacy Policy)

The Company strictly manages customer information in accordance with our Privacy Policy. Personal data will not be disclosed or shared with third parties. We are committed to providing a safe and private shopping experience.

  • Effective Date: March 18th, 2025
  • Operating Company: Samurai Express Co., Ltd.
  • Address: 6-23-4-2F, Jingumae, Shibuya-ku, Tokyo, Japan
  • Contact: [email protected]
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