Article 1 (Scope of Application)
These Terms and Conditions apply to all activities related to the purchase of products and use of services provided through this website.
Article 2 (Prohibited Conduct)
Users must not engage in the following acts:
Acts that violate laws or public order and morals
Accessing or purchasing from this site if under 20 years of age
Resale or redistribution of products
Interference with the operation of this website
Providing false or misleading information
If it is discovered that a person under 20 has made a purchase, the order will be deemed invalid, and the Company reserves the right to claim damages.
Article 3 (Order and Contract Formation)
A sales contract between the customer and the Company is established at the time the order is confirmed.
Orders may be declined due to stock availability or other reasons.
The Company reserves the right to cancel orders in case of obvious pricing errors.
Article 4 (Payment Methods and Privacy Protection)
Payments shall be made using the methods specified by the Company. Accepted payment methods include:
Credit card
PayPal
Bank transfer (if applicable)
Cryptocurrency (Bitcoin, Ethereum, etc.)
For cryptocurrency payments, settlement is considered complete upon transfer to the Company’s designated wallet address.
The customer bears any differences caused by market fluctuations and transaction fees. The Company is not responsible for incorrect or incomplete transfers.
We prioritize customer privacy. All products are discreetly packaged in plain, unmarked packaging with no indication of contents. No adult-related information will appear on shipping labels or billing statements.
Shipment will begin after payment confirmation.
Article 5 (Shipping and Customs)
Products are shipped from Japan and international shipping is available.
Shipping carriers are designated by the Company, and shipping fees are disclosed at checkout.
Customs duties, import taxes, and clearance fees are the responsibility of the customer.
The Company is not liable if products cannot be delivered due to local laws or customs regulations.
The Company will handle lost or delayed shipments in accordance with the policies of the designated shipping carrier.
Article 6 (Returns, Exchanges, and Cancellations)
Orders cannot be canceled after shipment.
In case of defective products, please contact us within 7 days of receipt. Returns or exchanges are only accepted for unused items.
Due to the hygienic nature of adult products, returns or exchanges for personal reasons are not accepted.
Return shipping fees are borne by the customer unless the Company is at fault.
Article 7 (Intellectual Property Rights)
All content on this website, including images, text, logos, and designs, is the intellectual property of the Company or authorized parties. Unauthorized use or reproduction is strictly prohibited.
Article 8 (Disclaimer)
The Company is not liable for any accidents, injuries, or damages resulting from the use of our products.
The Company is not responsible for delays or undelivered items due to communication failures, natural disasters, or logistics issues.
The Company is not responsible for losses due to cryptocurrency volatility, network congestion, or erroneous transfers.
While we strive for accuracy, product descriptions do not guarantee specific results or user satisfaction.
Article 9 (Exclusion of Anti-Social Forces)
If a customer is found to be affiliated with anti-social forces (such as organized crime groups), the Company reserves the right to terminate the contract immediately and refuse any future transactions.
Article 10 (Governing Law and Jurisdiction)
Article 10 (Governing Law and Jurisdiction)
These Terms and Conditions shall be governed by Japanese law. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the Tokyo District Court.
Article 11 (Privacy Policy)
The Company strictly manages customer information in accordance with our Privacy Policy. Personal data will not be disclosed or shared with third parties. We are committed to providing a safe and private shopping experience.
- Effective Date: March 18th, 2025
- Operating Company: Samurai Express Co., Ltd.
- Address: 6-23-4-2F, Jingumae, Shibuya-ku, Tokyo, Japan
- Contact: [email protected]